At Vinktarox Hotel & Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Contact information (name, email address, phone number, postal address)
- Payment information (credit card details, billing address)
- Reservation details (check-in/check-out dates, room preferences, special requests)
- Identification information (passport or driver's license details)
- Player's Club membership information
- Feedback and correspondence (such as when you contact us)
We may also automatically collect certain information when you visit our website, including:
- Usage information (pages visited, time spent on site, click data)
- Device information (IP address, browser type, operating system)
- Location information
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- To process and manage your hotel reservations and requests
- To provide and maintain our services
- To process payments and billing
- To administer and manage your Player's Club account
- To communicate with you about promotions, events, and other news
- To improve our website, services, and customer experience
- To monitor and analyze usage patterns and trends
- To comply with legal and regulatory requirements
- To protect our rights, your safety, and the safety of others
3. Information Sharing and Disclosure
We may share your personal information with:
- Service providers who perform services on our behalf (such as payment processors, IT service providers, and marketing partners)
- Business partners for co-sponsored events or promotions
- Regulatory authorities, law enforcement agencies, and other third parties as required by law
- Potential buyers in connection with a merger, acquisition, or sale of all or a portion of our assets
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and for marketing purposes. You can control cookies through your browser settings. For more information about our use of cookies, please see our Cookie Policy.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or reservations.
8. Children's Privacy
Our services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Vinktarox Hotel & Casino
Attn: Privacy Officer
123 Casino Boulevard
Las Vegas, NV
Phone: +1 (555) 123-4567
Email: [email protected]
Last Updated: January 1, 2025